STATUS: The Refund System is currently ONLINE
You can refund only items of the following types:
The following items are INELIGIBLE for refunds:
How to get refund
First, go to the settings:
Click on "Submit a request"
Next, locate the item you want to refund:
Choose a reason: (Accidental Purchase/Unauthorized Purchase/Item not as expected)
Click on "Submit Return Request" and follow the prompts:
- All accounts get 3 refunds, for the LIFETIME of the account.
- Once you have used your 3 lifetime return requests, you will no longer be able to request additional refunds.
- Item must have been purchased during the past 30 days.
- You will be refunded V-Bucks only, not cash.
- In most cases, the refund is processed instantly.